{"id":13195,"date":"2026-07-30T18:40:00","date_gmt":"2026-07-30T15:40:00","guid":{"rendered":"https:\/\/sahfy.net\/news\/?p=13195"},"modified":"2026-07-30T18:40:00","modified_gmt":"2026-07-30T15:40:00","slug":"egypts-minister-of-communications-and-information-technology-inaugurates-konectas-regional-headquarters-in-cairo","status":"publish","type":"post","link":"https:\/\/sahfy.net\/news\/?p=13195&lang=en","title":{"rendered":"Egypt\u2019s Minister of Communications and Information Technology inaugurates Konecta\u2019s regional headquarters in Cairo"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Egypt\u2019s Minister of Communications and Information Technology, Eng. Raafat Hindi, inaugurated Konecta\u2019s regional headquarters in New Cairo, marking a new phase in the company\u2019s expansion in Egypt, backed by investments of around <\/span><b>$100 million<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The expansion will enable Konecta to serve clients across the <\/span><b>Middle East, Africa, Europe, and the Americas from Egypt<\/b><span style=\"font-weight: 400\">, delivering advanced digital services in areas including digital customer experience, artificial intelligence, data analytics, technical support, and Internet of Things (IoT) solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The inauguration was attended by Eng. Ahmed El Harany, Vice Chairman of Konecta for the Middle East and Africa; Eng. Ahmed Elzaher, CEO of the Information Technology Industry Development Agency (ITIDA); along with senior officials from the Ministry, <\/span><a href=\"http:\/\/www.itida.gov.eg\/\"><span style=\"font-weight: 400\">ITIDA<\/span><\/a><span style=\"font-weight: 400\">, and Konecta.<\/span><\/p>\n<p><a href=\"http:\/\/www.konecta.com\"><span style=\"font-weight: 400\">Konecta<\/span><\/a><span style=\"font-weight: 400\"> is a leading global provider of <\/span><b>digital customer experience (CX), AI-powered CX solutions, and business process outsourcing (BPO)<\/b><span style=\"font-weight: 400\">, headquartered in Madrid, Spain. The company employs approximately <\/span><b>109,000 professionals<\/b><span style=\"font-weight: 400\">, delivering services in <\/span><b>40 languages across 28 countries on four continents<\/b><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The new headquarters serves as a key delivery center within Konecta\u2019s global operations and hosts the Group\u2019s <\/span><b>first global Center of Excellence (CoE) for Generative AI<\/b><span style=\"font-weight: 400\">. The Cairo-based CoE will design, develop, and deploy advanced <\/span><b>Generative AI and agentic AI solutions<\/b><span style=\"font-weight: 400\"> supporting Konecta\u2019s global operations, further highlighting Egypt\u2019s growing role in developing advanced AI capabilities and digital services.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Konecta Egypt currently employs around <\/span><b>800 highly skilled professionals<\/b><span style=\"font-weight: 400\">, delivering AI-powered digital customer experience services and multilingual customer management in <\/span><b>Arabic, English, French, German, Italian, Spanish, and Dutch<\/b><span style=\"font-weight: 400\">. The company also provides solutions in digital transformation, big data and analytics, cybersecurity, Internet of Things, and technical support.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Konecta plans to expand its workforce in Egypt to approximately <\/span><b>3,000 specialists by the end of 2028<\/b><span style=\"font-weight: 400\">, supporting the delivery of its services to global markets from Egypt.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The Minister emphasized that the expansion of global companies\u2019 investments in Egypt\u2019s offshoring industry reflects the significant progress achieved in building a comprehensive ecosystem capable of attracting further investments and delivering high-value digital services to international markets.<\/span><\/p>\n<p><span style=\"font-weight: 400\">He noted that Egypt\u2019s selection to host Konecta\u2019s first global Generative AI Center of Excellence aligns with the Ministry\u2019s efforts to encourage companies to expand their exports of advanced technology solutions, particularly in artificial intelligence.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The Minister added that the continued expansion of multinational companies in Egypt\u2019s ICT sector contributes to transferring international expertise to Egyptian talent, creating high-quality employment opportunities, and attracting additional investments, thereby enhancing Egypt\u2019s competitiveness as a destination for high-value offshoring services.<\/span><\/p>\n<p><span style=\"font-weight: 400\">He further reaffirmed the Ministry\u2019s commitment to developing the offshoring industry and increasing digital services exports through investment promotion, digital skills development, and preparing qualified talent to meet global market requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400\">During a tour of the company\u2019s premises, the Minister reviewed a number of advanced digital solutions developed by Konecta in artificial intelligence, customer experience, and outsourcing services, including <\/span><a href=\"https:\/\/konecta.com\/solutions\/kolibri-ai-platform\"><b>Kolibri<\/b><\/a><span style=\"font-weight: 400\">, the company\u2019s agentic AI orchestration platform designed to move enterprises from AI experimentation to operational deployment.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The Minister praised the contribution of Egyptian teams to the development, testing, localization, and support of these solutions, highlighting the capabilities of Egyptian talent in artificial intelligence and digital transformation, as well as their ability to deliver advanced, multilingual digital services to global markets.<\/span><\/p>\n<p><span style=\"font-weight: 400\">He noted that the growing role of Egyptian professionals in global delivery centers reflects the continuous advancement of Egypt\u2019s digital capacity-building ecosystem.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Eng. Ahmed Elzaher, CEO of ITIDA, stated that Konecta\u2019s expansion in Egypt comes within the framework of strategic partnerships and ongoing collaboration with leading global technology companies, aimed at supporting the growth of service exports from Egypt to international markets, creating specialized employment opportunities, and increasing Egypt\u2019s digital services exports.<\/span><\/p>\n<p><span style=\"font-weight: 400\">He added that hosting a Generative AI Center of Excellence reflects the shift toward high-value digital services and highlights Egypt\u2019s growing capabilities in advanced technologies, particularly artificial intelligence, reinforcing its position as a competitive destination for global digital services delivery.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For his part, Eng. Ahmed El Harany, Vice Chairman of Konecta for the Middle East and Africa, said:<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u201cEgypt is not just a delivery location for Konecta \u2014 it is our regional headquarters and home to our first global Center of Excellence for Generative AI. The growth of our team in Egypt reflects the depth of Egyptian talent and the confidence our global clients place in AI-powered digital customer experience delivered from Cairo.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400\">The inauguration of Konecta\u2019s regional headquarters marks the culmination of the Memorandum of Understanding signed in January 2025, in the presence of Prime Minister Dr. Mostafa Madbouly, between ITIDA and Konecta to launch the company\u2019s operations in <\/span><a href=\"https:\/\/itida.gov.eg\/English\/Programs\/Industry-Outlook\/Pages\/default.aspx\"><span style=\"font-weight: 400\">Egypt<\/span><\/a><span style=\"font-weight: 400\"> and establish a regional hub serving markets across the Middle East, Africa, Europe, and the Americas.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Konecta\u2019s expansion in Egypt is part of its strategic plan to strengthen its global footprint and accelerate the adoption of artificial intelligence solutions, enabling the delivery of innovative and high-value services to clients worldwide.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Egypt\u2019s Minister of Communications and Information Technology, Eng. Raafat Hindi, inaugurated Konecta\u2019s regional headquarters in New Cairo, marking a new phase in the company\u2019s expansion in Egypt, backed by investments of around $100 million. The expansion will enable Konecta to serve clients across the Middle East, Africa, Europe, and the Americas from Egypt, delivering advanced [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":13198,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[91,39,168,83,130,43,111,15,27],"tags":[18100,37988,37990,5967,2414,37996,38004,2568,25739,10716,15002,37994,35199,4353,2036,37984,38000,7998,38002,11620,30556,37980,37982,24358,37992,37998,37986,29600],"class_list":["post-13195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-arab-countries-en","category-business-economy-en","category-country","category-egypt-en","category-featured-en","category-finance-investment-en","category-mou-partnerships-en","category-press-releases","category-technology","tag-agentic-ai","tag-ahmed-elzaher","tag-ai-center-of-excellence","tag-ai-solutions","tag-artificial-intelligence","tag-bpo","tag-business-process-outsourcing","tag-cairo","tag-cx","tag-cybersecurity","tag-data-analytics","tag-digital-customer-experience","tag-digital-services","tag-digital-transformation","tag-egypt","tag-egypt-ict","tag-egypt-investment","tag-generative-ai","tag-global-delivery-center","tag-internet-of-things","tag-iot","tag-konecta","tag-konecta-egypt","tag-ministry-of-communications-and-information-technology","tag-new-cairo","tag-offshoring","tag-raafat-hindi","tag-technology-investment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Egypt\u2019s Minister of Communications and Information Technology inaugurates Konecta\u2019s regional headquarters in Cairo - sahfy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sahfy.net\/news\/?p=13195&lang=en\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Egypt\u2019s Minister of Communications and Information Technology inaugurates Konecta\u2019s regional headquarters in Cairo - sahfy\" \/>\n<meta property=\"og:description\" content=\"Egypt\u2019s Minister of Communications and Information Technology, Eng. 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